Yes, we wear gloves NO we dont wear them since the start of our shifts. OHS does mean something.
When customers ask for a certain amount of meat, and we go a little over we have to ask “if thats ok?” because some people use their meat for recipes.
With the whole 5 people serving and asking who is next its because some people being customers are stupid enough to stand there with a blank look on their face, and ignore us. If we use the ticketing system they still dont use fucking tickets.

“The new arrival prosciutto required: removal of protective plastic and some minor trimming, then, the wiping down of the slicing machine that should have already been wiped down, then, some tinkering with the thickness dial and a few trials, until finally a sample for review…”

Obviously the dumbass who served you didnt know what he/she was doing because when a customer comes up to me and asks me for Prosciutto i always ask them if they want it thick or thin sliced, 90% of the customers ask for it thinly sliced. and now i know the gage number on the slicing machine.

You do not need to be a brain scientest to know how to do your job to serve customers correctly, and with the right amount of OHS to protect your and your customer and companies ass.

Also customers arent always correct and always take their bad days out on us, we dont like working, and serving rude customers, but we dont come into YOUR work and tell you how to do your job.

Thanks
-Sam

There are many choices in life and when trust is broken it’s hard trust again—especially when we have choices…

The goals of this website is to make a difference by letting all parties be aware—so that the customer doesn’t have to deal with poor food or service and management can do something to make things better! This way we all win!

Dude! A lot of work needs to be done here and there needs to be a reason for people to trust you again. Your words are nice, but follow through is another thing all together. Let me know when you and your restaurant interest have got it together and we MIGHT give you another shot.

When can we all expect the changes, if any, will be made?

Remember this: using your name to sell franchises makes you money, but they can also ruin your name and affect the sales of the restaurants in the chain that do it right…

—iChef

Sincerely,

Rob Stickley
Gordon Biersch Brewery Restaurant Group